Change the sign-in method for your Reckon account

Learn how to change your access to your Reckon account from single sign-on (SSO) to a username and password, so you can access mobile apps as part of your Reckon One plan.

Once you change from SSO to a username and password, you are unable to switch back to a SSO without creating a new account.

Change your sign-in method

  1. Go to https://id.reckon.com/login/.
  2. Sign in to your Reckon account using your usual SSO.
  3. Select your profile (the person icon) in the top right corner of your screen.
The profile menu in the Reckon subscriptions and billing space.
  1. Select the Revoke SSO button (this button will only appear if you signed in using SSO).
  2. You will get a warning that the change is irreversible. Click Yes to continue or Cancel to keep using SSO as your sign-in method.
  3. Once you have clicked Yes, your account will be switched to a username and password-based account. A password reset email will be sent to the email address you originally used for SSO. For example, if you had used SSO with your Google account, you'll receive the email to your gmail account. Learn what to do if the password reset email hasn't arrived.
  4. On the sign in screen, enter the recovery code and a new password.
  5. Select Continue.

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Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonone

Or Log a Support Ticket: https://www.reckon.com/au/support/

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