Sales Order display incorrect amount when adding a new line

Legacy KB ID: 4139

Question

When I add another line to an existing Sales Order, why does the total display incorrectly?

Answer

This error will occur on the Transactions List of Customer Centre when you add another line to a Sales Order that has already been partially converted.

QuickBooks will add the tax from the first entry to the new entry when displaying the Open Balance in the Transactions List of the Customer Centre.

The Sales Order is showing the correct total.