Sales by Customer Detail report displays incorrect info when on Gross.

Legacy KB ID: 1667

Question

How can I make the Sales by Customer Detail report display the correct transactions?

Answer

When Generating a Sales by Customer Detail report and the report basis has been set to Gross in the 'Modify Report: Advanced' screen some transactions may appear under a different customer name or duplicated.

To resolve this change the sorting on the report from 'Default' to another selection. This will refresh the report.

 



Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or

Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Printing INB Payment Summaries for a previous year in Reckon Accounts

Item Quick report displays no information in the name column

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