Sales by Customer Detail report displays incorrect info when on Gross.

Legacy KB ID: 1667

Question

How can I make the Sales by Customer Detail report display the correct transactions?

Answer

When Generating a Sales by Customer Detail report and the report basis has been set to Gross in the 'Modify Report: Advanced' screen some transactions may appear under a different customer name or duplicated.

To resolve this change the sorting on the report from 'Default' to another selection. This will refresh the report.

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