Running your PC in Selective Startup to install or activate Reckon Accounts

Legacy KB ID: 4820

Question

Sometimes there is something blocking the proper operation of your program that prevents proper installation or activation.  Running your PC in Selective Startup mode will turn off all non-essential services and applications that will allow an uninterrupted installation or activation.

Answer

Details Instructions

For Microsoft Windows 10:

1.    Log on to the Windows 10 computer with an Administrator account.

2.    Press the Windows + R keys simultaneously

3.    In the Run command box, type MSCONFIG and press Enter.

4.    From the System Configuration box, go to the Boot tab. Under the Boot options section, check the Safe boot checkbox.

5.    If you will be Activating your product, select also the network option.

6.    Click OK, and when prompted, click Restart to start Windows 10 in Safe Mode.


For Microsoft Windows 7, Vista or XP:

1.      Click the Microsoft Windows Start button and select Run.

Note: If the Run window doesn't display, press and hold the Windows icon button on the right side of the keyboard's space bar, and press the R key. This will display the Run window.

2.      In the Open field, type MSCONFIG, and then click OK. The System Configuration Utility window opens.

3.      Click the General tab, and then select Selective Startup.

4.      Select the Load System Services checkbox and clear the Load Startup Items checkbox.

5.      Click the Services tab, locate Windows Installer and make sure it is ticked.

6.      Click Hide all Microsoft Services checkbox at the bottom of the window.

7.      Click the Disable all button to clear all selected services.

8.      Click OK. The System Configuration message window appears.

9.      Click the Restart button.

You can now install or activate your product. 

 

After installing and activating, revert your PC to Normal mode

1.    Click the Windows Start button and select Run.

2.    In the Open field, type MSCONFIG, and then click OK.

3.    Click the General tab and select the Normal Startup option.

4.    Click OK. The System Configuration message window appears.

5.    Click Restart.

 

 

To install Reckon Accounts in Selective Startup mode

1.    Run the Reckon Accounts installation from the download.

2.    Follow the prompts to complete the installation.

 






After the installation completes revert your PC to Normal mode.

 


Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon. 

 

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