Process an end of day produces Run Time Error 52 or causes POS terminal to freeze.
Legacy KB ID: 3287
Question
When performing an end of day in POS, I receive the error "Process an end of day produces Run Time Error 52 or causes POS terminal to freeze", followed by either a 440 automation error, or POS terminal crashing?
Answer
When the End of day file is created, the end of day file inserts your Terminal ID as part of the file name. When the Terminal ID has one of these invalid characters, the end of day process will generate the error and the end of day file is not created.
Invalid Characters
SYMBOL | NAME |
* | Asterisk |
? | Question Mark |
< | Less Than |
> | Greater Than |
Solution
To resolve this error:
- Within POS Terminal, go to Tools then options.
- Select the General tab.
- In the Terminal Id field remove the invalid characters.
You should now be able to create your End of Day file
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