Ageing Summary shows $0.00 in total Column

Question

Why do I have customer's appear in the Ageing Summary report when they have a balance of $0.00?

Answer

This happens when the customers have OPEN invoices and credit notes for the same amount. (eg. Invoice for $50.00 and a credit note for $50.00, the balance is $0.00 BUT the invoice is still open, thus it will show on the ageing summary). To fix this assign the credit note to the invoice.

How did we do?


Powered by HelpDocs