Cannot delete a pdf attachment attached to a transaction.

Legacy KB ID: 2691

Question

Why cant i delete a pdf attachment thats attached to a transaction?

Answer

You will need to end the process AcroRd32.exe from windows task manager and then delete the attachment.

To Delete the pdf attachment, do the following:

1. Use the combination keys Ctrl + Alt + Delete to bring up the windows task manager, you may have to choose this feature from a window if using XP versions.

2. Search in the 'Processes' tab for the process called AcroRd32.exe, highlight it and press 'End Process'

3. You can now delete the attached pdf

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