Income to an Investment Account does not affect Cash Balance

Legacy KB ID: 4751

Question

I have received income to my Investment Account.  I can see the transaction in the Transaction Register, but it does not affect the Cash Balance of the Investment Account.  Where did the money go?

Answer

You may experience this issue if you nominate the same Investment Account that is generating the income as the Transfer Account. 

The Investment Account is considered the source of the income and Quicken/ ReckonAccounts does not allow you to transfer income to the same account.  No error message is generated. 

Quicken/ReckonAccounts is configured to accept income into the Cash Balance of the Investment Account unless a transfer account is specified.  That transfer account must be a different account. 

Solution

When accepting income into your Investment Account, leave the Transfer Account field blank.