Reckon Accounts Desktop: \Select Bank Account greyed out when importing files

Legacy KB ID: 4075

Question

When importing my bank statement into Reckon Accounts, why are the account options and the Continue button in the Select Bank Account screen greyed out?  I have an existing bank account.   

Answer

This error is benign and can be ignored. 

To fix this, click on Create a new QuickBooks acccount and the options will be available.

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