End of Day process crashes POS after completing an EFT reconciliation

Legacy KB ID: 3787

Question

Why does POS crash when I am doing my End Of Day?  It does so after completing EFT reconciliation in PCEFTPOS and tries to print the report and generates the error: 

Runtime Error: 214 741 7843 (8001010d) Automation error.  An outgoing call cannot be made since the application is dispatching an input - synchronous call. 

Answer

This problem may be experienced on CBA PCEFTPOS terminals (Ingenico i5100).  

******   This issue was fixed in Reckon Point of Sale 2013"   ******

 

Workaround

Do not to automatic reconciliation of EFT transactions through POS but do it manually through the PCeftpos software/eftpos machine.