Reckon Accounts Desktop: Reckon can not support the stock change you just made in multi-user mode and needs to shut down
Legacy KB ID: 1798
Question
Why do I get the message: "Reckon cannot support the stock change you just made in multi-user mode and needs to shut down"?
Answer
Always back up your file before attempting to fix data related issues where possible.
To resolve this do the following:
- After Reckon has shut down, re-open the file in single-user mode by choosing Switch to single-user mode from the File menu.
- Re-enter your last change again.
Alternatively, locate which item(s) are causing this error and merge that item with a new item of similar name.
To do this:
- Create a new item of a similar name.
- Rename the item that's having this issue to that exact same name You will get the message explaining there is an item already, do you wish to merge them.
- Say "Yes".
- Re-enter your last change again.
To prevent this from occurring again, verify and rebuild your Reckon Accounts data file.
Need more help? Reach out to the Reckon Community on https://community.reckon.com/
