Accounts receivable aging reports show invoices as overdue when they are current, or as more overdue than they should be, according to terms set up.

Legacy KB ID: 706

Question

Why do accounts receivable aging reports show invoices as overdue when they are current, or as more overdue than they should be, according to terms set up for the customer?

Answer

There are various possible causes:

* The date of the report was changed to a later date, which would cause aging to appear more advanced than it is.

* The reporting preference for aging may be set to age from the invoice date, rather than from the due date.

* Terms were added to the customer record after the invoices were created. Terms created after invoices will not update existing invoices. The existing invoices will age according to the default terms, "Due upon receipt."

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