Using data files created from International versions on the Australian Reckon Accounts product.

Legacy KB ID: 898

Question

Why can't I Open or Restore Company data files that has been created with an international version?

Answer

Reckon accounts does a version check to validate the company file before opening it. For this reason, users can not open overseas created company date files in the Australian versions.

Further information about international versions may be obtained from;

New Zealand: www.quicken.co.nz

Singapore: https://www.quicken.com.sg/

America: https://www.quickbooks.com

United Kingdom: https://www.intuit.co.uk/quickbooks/

Canada: https://www.intuit.com/canada/quickbooks/

Need more help?

Ask the Reckon Community at: https://community.reckon.com/

OR

Raise a Support Ticket: https://www.reckon.com/au/support/ticket/