Configuring and sending emails through Thunderbird

Legacy KB ID: 3771

Question

How do I get Quickbooks to email through Thunderbird?

Answer

QuickBooks is configured to work with Office Outlook and Internet Explorer.  Other emailing programs running through other web browsers can be configured to work with QuickBooks, but users must consult their products’ documentation for the correct steps to follow.  Users should seek help from their products’ professionals if need be.

Below are steps that should make Thunderbird useable with QuickBooks.  These steps are a guide only and we cannot guarantee that they will enable you to email from QuickBooks successfully on every occasion. 

 

Configuration Steps

1.    Adjust the QBW.INI file

 

a.    You will find the QBW.INI file at:

Windows 7 & Vista:  C:\Users\Public\Public Documents\Intuit

Windows XP:  C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks 20xx-xx;

b.    Click on the Open File tab and select QBW.INI;

c.    Scroll to the bottom of the file and enter the following lines:

[DEBUGGING]

SIMPLEMAPI=1

d.    Save and close "QBW.INI"

 

2.     Enable email preview in QuickBooks

a.    Ensure that Thunderbird is your default email program

                                  i.    In Internet Explorer:  Tools > Internet Options > Programs > Internet Programs > Set Programs > Set your Default programs >

b.    In QuickBooks: Edit > Preferences > Online > Company Preferences

c.    Tick the box Display each email when sending more than one

d.    Click OK

 

Sending an email

Send an email from QuickBooks.  When the email form opens:
Double click on the moz_mapi folder in the Attachments: table  



Select Open with



The QuickBooks pdf file should show in the users’ temp folder  



Drag the pdf file into the Thunderbird email Attachments: table
 

Delete the moz_mapi folder in the email Attachments: table


Send email

How did we do?

Printer not activated, error code -60, -41 or-30 when Saving as PDF or emailing in RAB (Server only)

Incorrect dates for reconciliations reports.

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