Why is my subtotal item displaying an incorrect amount on my invoice?

Legacy KB ID: 1477

Question

Why is my subtotal item displaying an incorrect amount on my invoice?

Answer

The subtotal item amount appears incorrect if you enter a payment item before a sub total item on an invoice.

To solve this either;
1) Enter the subtotal item and then insert the payment item.


Or

2)  -Delete the Payment line then press tab.
      -Insert a new line (Ctrl+Insert) while on the subtotal line, enter the payment item and amount.

How did we do?

Strange characters appear next to the total amount on invoices, eg, a 'J' instead of a '$'

Reimbursing time as one item on an invoice

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