The printer driver you are using does not support a full range of fonts for this printout

Legacy KB ID: 4065

Question

Why do I get the error: The printer driver you are using does not support a full range of fonts for this printout, when attempting to print from Reckon Accounts?

Answer

This problem may be encountered by users with impact printers (dot matrix) and using continuous paper.

Reckon Accounts uses custom page sizes for printing. Printers using continuous paper usually don't support these custom page sizes. Instead, they require Reckon Accounts to send the text directly to the printer. This limits the printed form to only those fonts that are built into the printer.

Where a font style is used that is not supported by the printer the error will be generated. 

This is not a critical error.

Workaround

Click on the message’s OK button and the printer will use its default font style.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/