Banking details are missing when lodging an ABA export file.

Legacy KB ID: 5327

Question

Why do I get the error Banking details are missing when I upload my ABA export file?  When I preview the ABA file I can see some transactions with no details and a total of 0.00

Answer

On the Write Cheque form for the payment, change the marker from Bank (Online) to Cash/Cheque and back to Bank (Online).

 

The Issue

This problem has been noted when a series of payments by Bank (Online) method have been generated by a Memorised Transaction Group.  The details of the transaction are not captured by the Bank (Online) process, but the entry for it is.

The Bank does not accept a transaction without details in the ABA fields.

 

Workaround

1.    Close the Online Banking Centre

2.    Open the payment form of the affected transaction

3.    Change the method from Bank (Online) to Cheque – To Print

4.    Change the method back to Bank (Online)

5.    Repeat these steps for each affected transaction

6.    Open the Online Baking Centre and preview the ABA file – details should now be visible.

7.    Process the ABA file.

 

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

 

How did we do?

Error Message 'C=238 When clicking on Go Online Button'

Can I change the name of the Undeposited Funds account?

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