Page scaling option is greyed out when printing from Reckon Accounts Personal

Legacy KB ID: 5655

Question

I’m trying to print some reports out of Reckon Home and Business (Or Personal Plus), I can see the page scaling option there, but is greyed out and I cannot select it. How can I enable it?

Answer

Page Scaling function has been discontinued from Reckon Accounts personal ranges product for a while now. It has been discontinued from at least 2007 version.

Who does this apply to?

Reckon Accounts Home and business and Reckon Accounts Personal Plus users.

Solution / Workaround:

Please export the report to excel format and use Excel’s scaling functionality to print.

1) Open the report.

2) Click on ‘Export Data’ drop down list from the top and select “Report to Excel Compatible file’

3) Choose a file location, enter a file name and press Save to save the file.

Once saved, you can open the file in Excel and print it from there, using its scaling function.

Need more help?

Ask the Reckon Community at:https://community.reckon.com/reckon

How did we do?

When printing an invoice only the GST shows on the printout

Showing Split detail in an Export Data file from Accounts Personal

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