Table of Contents
- Scenario 1: I've upgraded to Reckon Accounts 2023 but have not launched the Migration Assistant
- Scenario 2: I've upgraded to Reckon Accounts 2023 and have made significant changes
- Scenario 3: I've completed the Migration Assistant but have not processed a pay
- Scenario 4: I've completed the Migration Assistant and have also processed a pay
Pay method and other Employee setting changes after importing from Migration Assistant in Reckon Accounts 2023
- Scenario 1: I've upgraded to Reckon Accounts 2023 but have not launched the Migration Assistant
- Scenario 2: I've upgraded to Reckon Accounts 2023 and have made significant changes
- Scenario 3: I've completed the Migration Assistant but have not processed a pay
- Scenario 4: I've completed the Migration Assistant and have also processed a pay
This issue has now been resolved on the following dates
Reckon Accounts Desktop on 19 June 2023
Reckon Accounts Hosted overnight on 20 June 2023
PROBLEM
Pay Method
The employee's Pay Method from the Payroll and Compensation Info is being updated from Bank (Online)/Cash to Cheque after importing changes from the Migration Assistant through Complete STP Phase 2 Setup option.

This affects the ability to see and export the pay cheques to the ABA file for the bank to process.

Leave Details
- Year begins on month
- Rounding of the Hours accrued per hour paid

Other settings
- Payroll and Compensation Info > Use time data to create paycheque checkbox
- Employment Info > Cessation Type if present
SOLUTION
Download and install the latest version of Reckon Accounts 2023 R1.
Reckon Accounts 2023 Hosted:
The release was automatically applied, as you launch Reckon Accounts Hosted 2023 after 21 June 2023 you will be logged into the latest version.
How do I check which 2023 R1 version I am using?
Reckon Accounts Desktop
Check the Timestamp of the downloaded file
- Find Reckon_Accounts_Business_Range_2023_R1.exe
- Right-click and select Properties
- Go to Digital Signatures and see Timestamp
- The date must be 19 June 2023. If it is not, then you must download the latest version and reinstall your Reckon Accounts 2023.

Reckon Accounts Desktop & Hosted
Check the version stamp within Reckon Accounts 2023 R1
- In Reckon Accounts, go to Employees > Tax Table Information
- Click on the Tax Table Info button
- See Tax Table Version page, and there will be a version stamp of v1.0.1. If the version is not present, then you must download the latest version of Reckon Accounts 2023.

SCENARIOS
Scenario 1: I've upgraded to Reckon Accounts 2023 but have not launched the Migration Assistant
- Note down your changes i.e. transactions, new names, etc
- Check your Reckon Accounts 2023 R1 version and ensure you are using the latest version.
- If the version stamp is not found, uninstall your current Reckon Accounts 2023 ➡ (only applies to RA Desktop)
- Then, download and reinstall the latest version of Reckon Accounts 2023 R1 ➡ (only applies to RA Desktop)
- Restore your backup
- Proceed in using the Migration Assistant to update your Employees and Payroll Items to STP Phase 2 compliant changes.
Scenario 2: I've upgraded to Reckon Accounts 2023 and have made significant changes
- Update your Employees manually
- Update your Payroll Items manually
EMPLOYEES
Update the required employee STP Phase 2 fields manually:
- Payroll and Compensation Info:
- Set the Income Type and other supporting fields
INCOME TYPE | SUPPORTING FIELDS | ADDITIONAL FIELDS |
| STP Tax Category (if applicable) |
|
WHM - Working Holiday Maker | Home Country | - |
SWP - Seasonal Worker Programme | - | - |
VOL - Voluntary Agreement |
| - |
- Employment Info:
- Check the Employment Type
- Add the Cessation Type for terminated and released employees
PAYROLL ITEMS
Update the Tax Tracking Type required for payroll items STP Phase 2 manually:
- Go to List > Payroll Item List
- Double-click to edit a payroll item
- Click Next to Tax Tracking Type page
- Click on the dropdown and select the relevant Tax Tracking
GROSS EARNINGS | PAID LEAVE | ALLOWANCES | LUMP SUM | SALARY SACRIFICE |
|
|
|
|
|
Scenario 3: I've completed the Migration Assistant but have not processed a pay
Time Data & Leave Details
- Edit an Employee > go to Payroll and Compensation Info tab
- Check the mark for Use time data to create paycheque checkbox
- Then, click on Leave Details button and check:
- Year begins on month
- Rounding of the Hours accrued per hour paid
Pay Method
- Go to Reports > Employees & Payroll > Employee Contact List
- Click on Modify Report and select Pay Method column

- Go to Filters tab
- Choose the Filter: Pay Method and the value: Cheque

- View the employees that are switched to Cheque

- Double-click on an employee line to open the card
- Go to Payroll and Compensation Info tab
- Update the Pay Method
- Repeat Steps 6 to 8 for all affected employees until the report is cleared

Scenario 4: I've completed the Migration Assistant and have also processed a pay
- Delete the pays
- Follow steps on Scenario 3
- Reprocess your pays
Need more help?
Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts
Or Log a Support Ticket: https://www.reckon.com/au/support/