Modifying the date or pay period without unlocking the net pay will cause incorrect RESC reporting on Payment Summaries / Empdupe file
Legacy KB ID: 343
QuestionWhy is the RESC reporting incorrect on Payment Summaries / Empdupe file when editing the date or pay period?
This will occur if you have modified the date or pay period without selecting Unlock Net Pay. It does not take into account the changes you have made.
To resolve this;
- Edit the pay
- Click Paycheque Detail
- Click Unlock New Pay
- Modify the Pay Period and click OK
- Click Save & Close
The RESC reporting on Payment Summaries / Empdupe file will now be correct.