Modifying the date or pay period without unlocking the net pay will cause incorrect RESC reporting on Payment Summaries / Empdupe file

Legacy KB ID: 343

Question

Why is the RESC reporting incorrect on Payment Summaries / Empdupe file when editing the date or pay period?

Answer

This will occur if you have modified the date or pay period without selecting Unlock Net Pay. It does not take into account the changes you have made.

To resolve this;

  • Edit the pay
  • Click Paycheque Detail
  • Click Unlock New Pay
  • Modify the Pay Period and click OK
  • Click Save & Close

The RESC reporting on Payment Summaries / Empdupe file will now be correct.


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