Sales receipts with no customer selected are not included in the Item Profitability report.
Legacy KB ID: 1507
Question
Why are some of my Sales Receipt transactions not being included in the Item Profitability report?Answer
QuickBooks allows you to enter Sales Receipts without choosing a customer. If you do this then these transactions will not be included in the Item Profitability report.
One way around this is to set up a generic customer that you use just for Sales Receipts. For example you could use a customer called 'Cash Sales'. As long as you apply this customer to any Sales Receipt that do not require the actual customer, then the Item Profitability report will be correct.
