Reckon Accounts crashes when importing QBO files over a certain size.

Legacy KB ID: 2025

Question

Why does my Reckon Accounts crash when I import my QBO file?

Answer

You need to check the file size and to use a shorter date period to import into QuickBooks, eg: 1 week. The ultimate file size for QBO is 15 KB maximum.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/