How do I resolve printing issues if I have LapLink software installed on my computer?

Legacy KB ID: 853

Question

1. To resolve these printing issues, follow these steps:
   From the Microsoft® Windows® Start menu, choose Settings, and then choose Printers.
2. Right-click any listed printer that contains [LapLink] in the name, and then choose Rename.

Note: If the printer name is followed by three periods (for example, "HP LaserJet 4M [La..."), you can right-click the name and choose Properties to view the full name.

Please Note: We do not recommend using LapLink or any third party type software to print to except when available to Microsoft Excel.

Answer