Posiflex 2100 POS Keyboard doesn't work correctly.

Legacy KB ID: 3307

Question

I am using a POS keyboard, the Numeric Keys in POS don't come up as numbers. I Get an error "Product Number NOT found" when I hit ANY one of the number keys. Why is this?

Answer

The keyboard is incorrectly configured to place an Enter after each keystroke.

A file called QPP2100.TPL has not been imported into the keyboard to program it for Reckon POS. This file is located on the Reckon POS CD under Support Files.

If you require help loading this file contact your hardware supplier or Reckon support.

Need more help?

Ask the Reckon Community at: https://community.reckon.com/