Error: User does not have Admin access

Problem:

When trying to create a Fast Coding Tile linked to my Reckon Hosted Datafile I get an Error "Error: User does not have Admin access"

Reason:

Only Portal accounts that are set to the Admin Role are able to create Fast Coding tiles. Any account that is set to the User role will get this error when attempting to set up the Tile.

Solution:

A Portal User with Admin access will need to create the Fast Coding Tile in Portal and then Share access to that tile to the accounts that only have User access.

  1. Ask your Administrator to log into Reckon Portal.
  2. Create the Fast Coding Tile following these instructions Connecting BankData Fast Coding to Reckon Accounts Hosted
  3. Once the Tile is created, click the Ellipses Menu in the top right hand corner of the Tile and Select Sharing from the drop down to share access to the tile with any other users that need it.



Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

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