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Set up bank feeds in Reckon Accounts Hosted

Learn how to set up bank feeds in Reckon Accounts Hosted.

Before adding any type of bank feed, you must create a Bank Data tile in the Reckon Customer Portal and link it to the Reckon Accounts Hosted company file.

Open banking

Open Banking is available only for Australian customers.

Before adding an Open Banking feed

Before adding an Open Banking feed, check to see if your account is Consumer Data Right (CDR) ready. Only accounts that are CDR ready will be available for selection in your Reckon Product. The process for making your account CDR ready can vary depending on your bank and account type.

Appoint a data sharing delegate / nominated representative for your business account

If you want to set up Open Banking for a business account (or an account where someone else manages the data on behalf of the account holder), you will need to appoint a nominated representative. This is a person appointed to give, amend, and manage authorisations to share consumer data from (and on behalf of) your businesses accounts with an Accredited Data Recipient (that is, your accounting software).

See this list of banks and their specific methods for appointing a nominated representative from ACSISS Data Services (our partner in Open Banking).

Personal account holders do not need to appoint a nominated representative to use Open Banking.

Add and set up feed

  1. Log into Reckon Portal using your Reckon Accounts Hosted Username/Email and Password.
  2. Select Bank Data from the menu on the left of the screen.
  3. On the BankData tile in the Reckon Portal, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
  4. Select Add Feed, or select Connect Existing Feeds to select any bank feeds that were previously created in your Reckon account but are not currently linked to a Bank Data tile in the Reckon Portal.
  5. Select your bank account Country.
  6. Select the bank feed type as Open Banking.
  7. Select your bank from the drop-down list. This list is split into 2 sections, with popular banks appearing at the top, and all banks appearing below.
  8. Select Next and follow the steps for setting up the Open Banking feed:
    1. Select Continue in the Add Open Banking feed window to go to SISS Data Services. Learn more about how we partner with ACSISS Data Services to provide Open Banking.
    2. Sign up or sign in to ACSISS MyData and select Next.
    3. Enter and validate your ABN and select Next.
    4. Authorise your ABN and select Next.
    5. Review Your Rights and protections, then select Next.
    6. Read the information on the Provice your information window, then select Start.
    7. Review the information on the How to share your data window, then select Continue.
    8. Review the information on the Data Request page, then select Account Balances and Details and Transaction Details, then select I consent option.
    9. Select your bank from the list and select Continue.
    10. Enter your Bank Customer ID and select Continue. (Please note the method of authentication you're prompted for can vary depending on the bank in the following step).
    11. Your bank will now send an MFA code to your registered mobile. Enter this code and select Continue.
    12. Select all the bank accounts you want to create a feed for and select I confirm. If you can't see your account here, it may be that the account is not CDR ready. Learn how to make sure your account is CDR ready.
    13. Select the time period that you consent to sharing data with Reckon and the start date for historical transactions. Select Next.
    14. Select Finish.
    Once a connection is established, it can take up to 1 hour to see transactions.

Direct feeds

Before adding a direct feed

Before adding a direct feed, check with your bank for any specific requirements. For instance, many business banking accounts require you to have access to internet banking to enter your Reckon user ID to connect your feeds. Some banks may ask you to complete a paper form for us to send to your bank institution.

It can take up to 10 days to see your transactions come through.

Direct feeds will not provide historical transactions. They only provide transactions from the date of activation with the bank.

Add and set up feed

  1. Log into Reckon Portal using your Reckon Accounts Hosted Username/Email and Password.
  2. Select Bank Data from the menu on the left of the screen.
  3. On the BankData tile in the Reckon Portal, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
  4. Select Add Feed, or select Connect Existing Feeds to select any bank feeds that were previously created in your Reckon account but are not currently linked to a Bank Data tile in the Reckon Portal.
  5. Select your bank account Country.
  6. Select your bank feed type as Direct Feeds.
  7. Select your bank from the drop-down list. This list is split into 2 sections, with popular banks appearing at the top, and all banks appearing below.
  8. Select Next and then follow the steps for setting up the direct feed:
    1. Enter your bank account details in the Add feed window.
    2. Select Add.
    3. Follow the prompts to either register online or download and complete a bank form.
    4. If completing a bank form, follow the steps below to download and upload your completed bank authorisation form.

    Download and upload direct feed authorisation forms

  9. To download a feed authorisation form:
    1. In the Actions column, next to the feed you wish to download the form for, select the icon with the down arrow (when you hover over the icon it will say Download feed form). 
    2. Select the link to download the form. 
    3. Print and sign with a black pen using an authorised signature with your bank. Do not sign with an electronic signature. You will need to photocopy and upload the form to us or you can email it to bankdata@reckon.com.
    To upload a feed authorisation form:
    1. In the Actions column, next to the feed you wish to upload the form for, select the icon with the up arrow (when you hover over the icon it will say Upload feed form). 
    2. Select Upload form. 
    3. Select the form from your files. 
    4. A confirmation message will show. 
    5. Select Close. 
    Paper forms can take up to 10 days for the bank to process. Any incorrect data on the form may cause delays.

Yodlee

Before adding a Yodlee feed

Before you can start using Yodlee feeds with your Reckon product, there are a few steps you may need to complete. You will require your bank login details and the device used for 2FA if applicable.

Once a connection is established, it can take up to 1 hour to see transactions.

Add and set up feed

  1. Log into Reckon Portal using your Reckon Accounts Hosted Username/Email and Password.
  2. Select Bank Data from the menu on the left of the screen.
  3. On the BankData tile in the Reckon Portal, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
  4. Select Add Feed, or select Connect Existing Feeds to select any bank feeds that were previously created in your Reckon account but are not currently linked to a Bank Data tile in the Reckon Portal.
  5. Select your bank account Country.
  6. Select your bank feed type as Yodlee Feeds.
  7. Select your Bank from the drop-down list. This list is broken into 2 sections, with popular banks appearing at the top, and all banks appearing below.
  8. Select Next and then follow the Yodlee Signup wizard, which will require you to enter your online banking details.

The next step is to link the bank feed to an account in Reckon Accounts Hosted, so that transactions are automatically received into the correct account in Reckon. Only the person who added the feed (the bank feed owner) is able to link and unlink it to an account, or change the linked account.

Linking a bank feed for the first time

To link a bank feed to an account, it must be active and not already linked to any bank accounts.

  1. Log into Reckon Portal using your Reckon Accounts Hosted Username/Email and Password.
  2. Select Bank Data from the menu on the left of the screen.
  3. On the BankData tile in the Reckon Portal, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
  4. In the Actions column, next to the feed you wish to link, select the red link icon (when you hover over the icon it will say Feed not mapped to bank account) or select LINK in the Linked Account column.
  5. Select the bank account from the drop-down list.
  6. Select Save.
  7. The linked account will now show in the Linked Account column, and the link icon will turn blue.

Changing the bank account the feed is linked to

  1. Log into Reckon Portal using your Reckon Accounts Hosted Username/Email and Password.
  2. Select Bank Data from the menu on the left of the screen.
  3. On the BankData tile in the Reckon Portal, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
  4. In the Actions column, next to the feed you wish to link, select the blue link icon (when you hover over the icon it will say Feed mapped to bank account).
  5. Select the bank account from the drop-down list.
  6. Select Save.
  7. The linked account will now show in the Linked Account column.

Unlinking a bank feed

Unlinking a bank feed will unlink it from a bank account in Reckon but keep it active, so that it can be re-linked, or linked to another bank account. If you wish to cancel the feed instead, delete the bank feed.

  1. Log into Reckon Portal using your Reckon Accounts Hosted Username/Email and Password.
  2. Select Bank Data from the menu on the left of the screen.
  3. On the BankData tile in the Reckon Portal, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
  4. In the Actions column, next to the feed you wish to link, select the rubbish bin icon (when you hover over the icon it will say Delete this feed).
Selecting the rubbish bin icon will not delete your feed. After you select the icon, you'll be shown a confirmation message where you can choose to delete or unlink the feed.
  1. Select Unlink.

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