Getting Started

Hardware

Overview

Reckon Cloud POS aims to provide small businesses with a simple, easy to use, cloud based point of sale solution. You will be able to start using Reckon Cloud POS with virtually any computer, laptop…

Setting up your Account

Setting up your Account so you can use Reckon Cloud POS. Please read the tutorial below, or if you prefer watch our "How To" video.. Reckon Cloud POS is accessible via Reckon's Portal. This mean the…

Creating your Store

Once you have created your login and have accessed Reckon's Portal you will be able to test Reckon Cloud POS using our "14 Day Free Trial". Simply chose a store name and put in your payment details a…

Adding Additional Cash Register

If you want to add an additional cash register select the elipses at the top right hand corner of the applicable store tile and select "Manage your subscriptions" . Type in a name for your new cash r…

Reckon Cloud POS: How to remove Tax from Items and Orders

Question: How can I remove tax from store items? Answer: To remove tax from an item, first log into the Reckon Cloud POS Management System Navigate to the Inventory Tab Across the top ribbon Select t…

Processing Credit Card

Which Merchant Services Does Reckon Cloud POS Integrate With? With Reckon Cloud POS you don't need to integrate directly with a merchant service. You can continue using your existing EFTPOS terminal…

Customers

Loyalty Tools in Reckon Cloud POS. Loyalty tools in Reckon Cloud POS can be setup and used to track and reward customer spending in your store. To access these tools you first need to log into your R…

Reckon Cloud Point of Sale: Adding Employees

How to add Employees to your Reckon Cloud POS.. You can share your store with your employees and your employees can assign each sale to themselves during a sale. This can help you understand your sal…

Gift Cards

How to Create and Redeem Gift Cards.. To create a gift card in Reckon Cloud POS you first need to navigate to Management System > Customers > Gift Cards. Once you are there you will need to click to…

Cloud POS: Manage Inventory

How to Organise and Manage Store Inventory. To manage your store's inventory we need to first log in to our Management System - this can be accessed via the Reckon Portal Once your Management System…

Loyalty Programs

Reckon Cloud POS offers users a variety of loyalty programs including birthdays, punch cards and loyalty discounts. To set up your loyalty programs first log into Reckon Cloud POS and navigate to you…

Receipts

What does "Receipt Number" mean when Setting up Receipts in Reckon Cloud POS? The "Receipt Number" refers to the next receipt number that will be generated by the system when you print a receipt. If…

Process a sale

To process a sale in Reckon Cloud POS, you will need to perform the below steps: Login to Cash Register. Choose an existing Item. You can create a new item in Management System. You can also create m…

Cloud POS - How-to videos

We have a library of how-to videos of Reckon Cloud POS. We create new contents regularly as per new feature/user feedback. Click here to find them. Please let us know your feedback of the videos and…

Cancel Subscription - Reckon One

Deactivating your subscription will not delete any data. The POS store will be in read only mode for 7 years. You can reactivate your subscription at any time. There is a Deactivate your subscription…

Refund a Customer

You can refund a sale for a Customer in Reckon Cloud POS. You can either just process a refund transaction or cancel/return an item within a transaction. Refund. Cancelling an item within a transacti…

External Terminal

Reckon Cloud POS does not integrate with any EFTPOS provider as yet. You can use your own EFTPOS terminal with Reckon Cloud POS. Just enable this option and give it a name (optional). You can then us…

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)