Toshiba TRST-A10-S Receipt Printer not available for selection in POS Enterprise after upgrading

Legacy KB ID: 4928

Question

I have upgraded my Retail POS Enterprise to the current version, but now my Toshiba TRST-A10-S (serial) receipt printer is not available for selection.  How do I now print?

 

Answer

Reckon acknowledges that the Toshiba TRST-A10-S was omitted from the Receipt  and Kitchen Printer Lists.  It will be added in the 2014 release. 

 

Workaround

Set up a custom printer based on the Epson TM-T88 V (Serial & USB) recipt printer.

1.    Tools > Options > Receipt Printer;

2.    Click on the Custom button;

3.    Click on the New button;

4.    Enter a name for the Printer – Toshiba TRST-A10-S (Serial only) > OK;

5.    In the Based on field select: Epsom TM-T88 V (Serial & USB);

6.    Click the dropdown arrow next to Attribute and select CharsPerLine;

7.    In the Value box enter: 48;

8.    Apply > OK.

9.    On the Receipt Printer Options page > Type box, select the newly created Toshiba custom printer;

10. On the Kitchen Printer tab, select the newly created Toshiba custom printer. 

 

How did we do?

How to Cash a Cheque in Point of Sale

Partial or mixed payments with EFT and a Cashout results in an incorrect balance owing.

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)