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Adding and managing bank feeds

This article explains how to add and manage bank feeds for use in Reckon One and Reckon Accounts Hosted. A bank feed automatically imports transactions from your bank into Reckon, allowing for easier and more accurate reconciliation of your financial records.

About bank feed types

We offer 3 types of bank feeds:

  • Open Banking (Australian customers only)
  • Direct Feed
  • Yodlee
Open Banking (Australian customers only)

Open Banking is part of a government-led initiative called Consumer Data Right, and is a standardised, secure and instant method of sharing your banking data. To provide Open Banking, we partner with SISS Data Services, Australia’s leading independent provider of secure banking and financial data services and an Accredited Consumer Data Right recipient.

Once a connection is established, it can take up to 1 hour to see transactions.

Direct feed

Direct feeds are available for most major banks and provide a secure connection directly between the bank and Reckon.

Depending on the bank, you can either register online or you will need to provide signed paperwork. It can take up to 10 days to see transactions.

Yodlee

Yodlee is a third party that provides an instant connection with your bank. It requires you to login with your internet banking details.

Once a connection is established, it can take up to 1 hour to see transactions.

Adding a bank feed

Reckon One
1. In the Reckon One Banking menu, select Bank Connections.
2. Select Add feed.
Reckon Accounts Hosted
Before adding a feed, you must create a BankData tile in the Reckon Customer Portal (Portal) and link it to the Reckon Accounts Hosted company file.

1. Log into Portal using your Reckon Accounts Hosted Username/Email and Password.
2. Select Bank Data from the menu on the left of the screen.
3. On the BankData Tile in Portal, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
4. Select Add Feed.

Setting up a bank feed

  1. Select your Country.
  2. Select your bank feed type:
  • Open Banking (Australian customers only)
  • Direct Feed
  • Yodlee
  1. Select your Bank from the drop-down list. This list is broken into 2 sections, with popular banks appearing at the top, and all banks appearing below.
The Connect Existing Feeds link will show and allow you to select from a list of bank feeds that have been previously created for the account but are not currently linked to a BankData tile in Portal (Reckon Accounts Hosted) or a Reckon One bank account (Reckon One).
  1. Select Next and then follow the steps for the bank feed type you chose:
Open Banking feed (Australian customers only)
1. Select Continue in the Add Open Banking feed window to go to SISS Data Services
2. Sign up or sign in to Acsiss My Data and select Next.
3. Enter and validate your ABN and select Next.
4. Authorise your ABN and select Next.
5. On the Your rights and protections window, select Next.
6. On the Provide your information window, select Start.
7. On the How to share your data window, select Continue.
8. On the Data request page, select Account Balances and Details and Transaction Details, then select I consent.
9. Select your bank from the list and select Continue.
10. Enter your Bank Customer ID and select Continue.
11. Your bank will now send an MFA code to your registered mobile. Enter this code and select Continue.
12. Select all the accounts you want to create a feed for and select I confirm.
13. Select how long you consent to sharing data with Reckon and the start date for historical transactions. Select Next.
14. Select Finish.
Direct feed
1. Enter your bank account details in the Add Feed window.
2. Select Add.
3. Follow the prompts to either register online or download and complete a bank form.
4. If completing a bank form, follow the steps to upload your completed bank form.
Yodlee feed
1. Follow the Yodlee Signup wizard which will require you to enter your online banking details.

Viewing and editing feeds

To view feed details and status and to access and upload authorisation forms for direct feeds:

Reckon One
1. In the Reckon One Banking menu, select Bank Connections.
Reckon Accounts Hosted
1. From Portal, select BankData from the menu on the left of the screen.
2. On the BankData tile, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
Viewing bank feed status

The Status column displays the status of a feed:

  • Awaiting form - will show when a form needs to be uploaded or when the bank is yet to activate a direct feed
  • Form received - will show when BankData has received the form
  • Bank-gen addition - will show for banks with online sign-up, when the feed is awaiting the first bank transaction
  • Form with bank - will who when the form has been sent to the bank
  • Active – will show when the first transaction has been received from the bank into Reckon
Viewing and editing feed details

To view feed details:

  1. In the Actions column, next to the feed you wish to view, select the paper icon (when you hover over the icon it will say View feed details). 

To edit the Account name: 

  1. Select the pencil icon next to the name. 
  2. Type to change the name. 
  3. Select the tick to save. 
Downloading and uploading direct feed authorisation forms

To download a feed authorisation form:

  1. In the Actions column, next to the feed you wish to download the form for, select the icon with the down arrow (when you hover over the icon it will say Download feed form). 
  2. Select the link to download the form. 

To upload a feed authorisation form:

  1. In the Actions column, next to the feed you wish to upload the form for, select the icon with the up arrow (when you hover over the icon it will say Upload feed form). 
  2. Select Upload form. 
  3. Select the form from your files. 
  4. A confirmation message will show. 
  5. Select Close. 

Paper forms can take up to 10 days for the bank to process. Any incorrect data on the form may cause delays.

Deleting a bank feed

Deleting a feed will cancel the feed so that it no longer receives transactions. If you'd prefer to keep the feed active but not have it linked to any bank accounts, you can unlink the bank feed instead.

Only the person who added the feed is able to delete it.
Reckon One
1. In the Reckon One Banking menu, select Bank Connections.
Reckon Accounts Hosted
1. From Portal, select BankData from the menu on the left of the screen.
2. On the BankData tile, select the ellipses menu (3 dots in the top right corner) and select Bank Feeds.
  1. In the Actions column, next to the feed you wish to delete, select the rubbish bin icon (when you hover over the icon it will say Delete this feed).
  2. Select Delete feed.

Read more


Need more help?

Ask the Reckon Community at: https://community.reckon.com

Or Log a Support Ticket: https://www.reckon.com/au/support/

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Linking bank feeds to accounts

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