Quicken Home Inventory does not load

Legacy KB ID: 2729

Question

Why is my Reckon Personal Range software Home Inventory not loading?

Answer

This is due to a third party application software such as the Logitech SetPoint software.


In order to launch the Reckon Home Inventory Manager, you will need to remove the Logitech SetPoint application from the system tray and start up menu.


The Windows' system tray is a tool for system taskbar notifications and is located on the right end of your task bar.


To remove the SetPoint Icon from your system tray;

 - Right click the icon and select Exit


To remove the SetPoint Icon from the Start up Menu;

 - From the Windows Start Menu, Select All Programs > Startup

 - Right click the icon and select delete.



Remove the Program Shortcut from the Startup Folder


1. Click Start, point to Programs, point to Startup.

2. Right-click the program shortcut, and then click Delete.


*Note - When using Reckon Personal software and applying The Logitech SetPoint, in order to reload Reckon Home Inventory, you will need to end the Logitech Setpoint application via the Task Manager.

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