Unable to open message store when emailing from Reckon Accounts 2016
Legacy KB ID: 5385
Why can’t I email from the Reckon Accounts Business 2016? I get the error: “Unable to open your email message store. Your message cannot be sent.”
A MAPI error follows.
Launch Reckon Accounts Business in Run as Administrator
This issue may arise when you are emailing to a 32-bit version of Outlook 2016 on a Windows 10 PC.
Right-click your Reckon Accounts Business launch icon
Properties > Compatibility
Tick the box: Run this program as an Administrator.
Need more help?
Ask the Reckon Community at: https://community.reckon.com/reckon.