Error code: -17 - The version of QuickBooks that is installed is not compatible with Retail POS Admin.

Legacy KB ID: 3242

Question

Why do I get the message: Error code: -17 - The version of QuickBooks that is installed is not compatible with Retail POS Admin ?

Answer

This will happen when you have installed POS Administrator and Terminal separately instead of using the provided option to Install Administrator and Terminal at the same time as presented on the installation CDROM menu.


To fix this remove both installations and then reinstall using the method which will install both Administrator and Terminal at the same time.

How did we do?

Reckon Desktop POS: Runtime error 94, Invalid use of Null

Discount price on mixed products on a promotion does not calculate properly in POS 2014.

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