New Super Guarantee rate 9.25% not applied in Payroll Premier 2013-14

Legacy KB ID: 4967

Question

Why does Payroll Premier not apply the new Super Guarantee rate of 9.25%?  It is still calculating at 9.00%.  I thought that the 2013/14 edition uses the new rate?

 

Answer

Cancel the pay run and start again.

Cause:
You will experience this issue if you upgraded your 2012/13 company file with a prepared, but not processed, pay run. 

When you prepare a pay it will use the configurations prevalent at the time of preparation.  When you process the pay after the upgrade, it will still use the old Super percentage.

You may have thought you cancelled the pay run, but you may not have cancelled it in the proper manner.  Pay runs are cancelled only by clicking on Activities > Cancel Pays on the Pays Summary for All Employees screen.

 

Detailed Instructions

If you notice this issue before processing the pays, cancel the pay run and start again.

If you have processed the pays but not forwarded the Super contributions to super funds, you will need to delete the pays and run the pays again.

If you have forwarded super contributions, you will need to talk to your Accountant for the best procedures to follow.

 

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