Installing Payroll Premier 2008/09 on Windows Vista

Legacy KB ID: 2250

Question

Why can't I install Payroll Premier 2008/09 on Windows Vista?

Answer

When installing on Windows Vista: The default folder for installation of Payroll Premier 2008/09 is C:\Program Files\QPRollv17. However, due to internal requirements of the Windows Vista operating system, Payroll Premier 2008/09 must be install in a folder other than \Program Files.

To install Payroll Premier to a non-default location:

  • During the installation process, when the Select Destination Directory window opens, click the Browse button.
  • In the file path field at the top of this window, change the destination directory from:
     C:\Program Files\QPRollv17
     to
     C:\QPRollv17

Note that you can choose to install Payroll Premier in any folder you like. However, in the case of Vista, you should avoid installing Payroll Premier in the Program Files default folder.

If you cannot open Payroll Premier, follow the instructions below:

  • Locate the Payroll Premier icon on your desktop
  • Right click the icon and select Properties
  • Click on the Compatibility tab
  • Tick Run this program in compatibility mode for: and select Windows XP (Service Pack 2)
  • Click Apply and OK

You will now be able to access Payroll Premier.

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