Report.exe (Reports.exe) has generated errors and needs to shutdown. (Windows XP)

Legacy KB ID: 2593

Question

The above error message is displayed when I attempt to open a report, how can I resolve this?

Answer

To resolve this issue at least Windows XP Service Pack 1 needs to be installed.
Download this from; www.microsoft.com.au


To check if Service Pack 1 has already been installed;
1) Select Start menu > Run.
2) Type 'winver' and click 'Ok'.
3) The 'About Windows' screen will display, if Service Pack 1 has been installed it will be displayed after the Build number.

Service pack 2 for Windows XP will also resolve this issue


 

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