STP incorrectly reports the last year’s gross in the first pay of this FY. Payroll premier

Legacy KB ID: 5691

Question

Why does my first STP PayEvent for this financial year show the information for last financial year?

Applies to:

Payroll Premier 2018-19 where the first PayEvent of the financial year spans along two different FY. i.e has a Pay Ending date before 1st July and a Date Paid after 30th June.

Answer

Delete the payrun and rerun with Pay Ending Date 1/7/18.

Workaround

1. In Employee List, right click each employee and select Show Pays;

2. Scroll to the last pay, right click it and select Delete;

3. Repeat for all employees of the last payrun

4. Run the pay again, and this time:

a. Click on the Pay Dates tab;

b. Change Pay Ending Date to 1/7/18;

c. Change Date Paid to your required Date Paid;

d. Click Process Pay to complete the pay run.

5. Create the STP PayEvent again.

6. If the information is not correct, then close the STP report and generate it again from Reports > Single Touch Payroll.

You can if you wish, to maintain the accuracy of your payroll records, Delete the pays and process them with their true date settings. If you do, then the STP report after each payrun will not include the pay that straddled the change of the financial year. This is a refresh issue so close the STP report and regenerate it from Reports > Single Touch Payroll to display the true values.

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