Antivirus software has detected a Trojan virus when installing Payroll Premier

Legacy KB ID: 2259

Question

Why is my antivirus software detecting a Trojan virus when installing Payroll Premier?

Answer

Trojan viruses are programs that are launched and installed on the back end of larger applications and can make modifications to Windows files and/or registry.

Some of the files installed with Payroll Premier are being reported by various Antivirus software as containing the virus SHeur.AFJ, MemScan:Trojan.Agent.AIXL etc

The reason behind this warning message is due to the sub installations that are launched and is required for the installation of Payroll Premier. These files do not actually contain a virus.

Before installing Payroll Premier, you will need to;

  • Turn off and disable any antivirus or firewall applications

NOTE: For instructions on how to disable your antivirus/firewall software, please visit the manufacturer's website or contact their support line.

To install Payroll Premier follow the below instructions:

  1. Insert your Payroll Premier CD into your CD ROM drive
  2. The installation screen automatically appears. Close the window
  3. Double click the My Computer icon which can be located either on your desktop or through the Windows Start menu
  4. Right click on your CD ROM drive and choose Explorer
  5. Double click Setup18.EXE
  6. A Security window may appear. Click Run
  7. Follow the onscreen installation prompts

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