What is recovery PIN and how to access it in Reckon GovConnect STP portal

Legacy KB Id: 5722

PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.

Legacy KB Id: 5706

My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?

Legacy KB Id: 5683

Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?

Legacy KB Id: 5715

How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal

Legacy KB Id: 5723

Unable to login to GovConnect after my password change in Reckon Accounts Hosted.

Legacy KB Id: 5693

Error ‘Something went wrong’, when trying to open GovConnect

Legacy KB Id: 5704

Revoking the Multi-factor Authentication (MFA) for use on another device.

Legacy KB Id: 5698

Adding MFA via Chrome extension alternative to smartphone

Legacy KB Id: 5687

STP upload Error- "instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1)"

Legacy KB Id: 5709

Two Income Statements in MyGov account (one 'Tax ready' and one 'Not Tax Ready')

Problem: I’ve changed employee numbers during the financial year OR For some unknown reason, my employees have two payment summaries from my company’s payroll. Solution: It is important that you do n…

FAQS for GovConnect STP

Legacy KB Id: 5690

Common ATO STP Errors in Reckon GovConnect

Legacy KB Id: 5749

Registering your software ID to ATO via ATO Access Manager.

Legacy KB Id: 5689