JobKeeper Payments FAQ


Please find below some of the frequently asked questions about JobKeeper and Reckon Payroll software. We will be adding to this list overtime so check back regularly .


Do I need a JOBKEEPER-START-FNXX for all eligible employees or just those who are receiving the JobKeeper top up amounts?

All eligible employees need to have a start fortnight registered even if there is no top up component of the pay. For Reckon Accounts Desktop, Reckon Accounts Hosted and Reckon One, this is handled in the software by including a JOBKEEPER-START-FNXX (Where XX represents the JobKeeper fortnight the employee became eligible) in a pay run. For more information about JobKeeper in general click here.

For Payroll Premier and the STP mobile app, eligibility will be determined when you log in to the business portal to claim your JobKeeper payment at the start of each month.



I’ve already processed my April pays. What can I do to register for JobKeeper?

If you are going to pay the employees again by April 30th, you can include the START item in the next payrun. If you are not going to pay your employees again before April 30th, you will need to undo the last payrun, add the JOBKEEPER-START-FNXX (where XX represents the JobKeeper start fortnight to be reported). Once the payrun is complete you can send this as a STP Update Event to include the new items.



How do I handle weekly and monthly pays?

Even though JobKeeper is calculated on a fortnightly basis, it is possible to maintain a weekly (and a monthly) pay cycle for your employees. The key fact is that the employees must receive at least $1,500 per JobKeeper fortnight.

For weekly employees this works out to be $750 a week. For monthly pays the ATO has provided two options for employers. You can pay $3,250 per month (and only be reimbursed $3000 per month aside from August where you will be reimbursed $4,500 due to 3 JobKeeper fortnights occurring) or alternately pay $3,000 per month to the employee, except for August where $4,500 will be paid.



When I use 0.00 amount for JOBKEEPER-START-FNXX, it is not showing on the payslip. How can I get it to show?

If you would like the JOBKEEPER-START-FNXX item to show on the payslip, you will need to add 0.01 as the payment instead of 0.00. Payslips ignore 0 amounts by default. The ATO accepts 0.00, 0.01, 1 and 1.00 for the JOBKEEPER-START-FNXX item. Please note that there is no requirement to show the JOBKEEPER-START-FNXX item on a payslip.



What if an employee is on long term or maternity leave, are they still eligible for the payment?

Yes, unless you are in receipt of Australian Government Parental Leave Pay or Dad and Partner Pay. If you are on paid or unpaid leave (such as annual leave) the employer is still required to pay the employee a minimum of $1,500 per fortnight before tax.

The JobKeeper payment is a wage subsidy for your employer so if your employer is paying you an annual leave payment, the $1,500 will subsidise part or all of this amount – it’s not an additional amount.

For more information in regards to any issues around your employment you can go to the Fair work Australia website.

ATO Reference HERE



Do I need to include JOBKEEPER-START-FNXX on every pay run?

No, once this has been reported, the start fortnight is registered and you do not need to include this in every JobKeeper payrun.



If a pay event has already been finalised for STP and didn’t include a start fortnight, how can this be updated?

The start fortnight should be reported in the next pay event. Fortnight 1 can be reported in fortnight 2. There are special rules in April to allow for catch ups.



Is it possible for an employee to start and finish in the same fortnight and receive a payment?

No. Because of the change to the finish fortnight code, if the same start and finish fortnight numbers are reported they will cancel each other out. The finish fortnight will need to be the next fortnight number to ensure they receive the payment for that fortnight.



If an employee has two weeks of work cover starting at fortnight 4, will they need to be reported as finishing in fortnight 3 and then starting again in fortnight 6?

No for the finish fortnight. They will need to be reported as finishing in fortnight 4 in order to receive payments for fortnights 1, 2 and 3. As they are eligible again as of fortnight 6, the start fortnight should be reported as fortnight 6.



If a company is not eligible now but thinks they will be eligible in Q3, can they enrol closer to July?

They can enrol at the moment or closer to July, They have until the end fortnight in July to enrol to receive payments for the July period. They’ll need to report the start date as the first fortnight for the July period.



Are employers able to swap between online and STP channels?

Employers will be able to go from online channels to STP but not the other way around. Once an employer has started reporting through STP, this is where they should stay. This is the same for the notification process, all employees should be notified either online or through STP and not a combination of the two.



If an employer is running a weekly payroll, how is this reported to ensure that the $1,500 total is reached in the fortnight?

Key thing is that employer needs to receive $1,500 before tax each fortnight. Where this amount totals above $1,500 a fortnight in weekly pays, there is no issue. Where is falls under, top ups can be made. Where the pay fluctuates, the best thing to do is wait until the second week in the fortnight to pay any top ups. This will enable the employer to see whether the employee will reach the $1,500 amount and avoid any overpayments.




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