Troubleshooting - Desktop & Hosted

Hosted API Troubleshooting Articles

This page will be updated regularly with new/updated topics. I get "401 Unauthorised" response when I send a query to a company files although I can get an appropriate token. You get this error if yo…

Data File Maintenance Tips & Tricks​

5 Tips and Tricks for data file maintenance

Error message: "There has been an internal error when processing the request" when adding a Journal

Question. Why do I get the below error message when adding a General Journal Entry via SDK? JournalEntryAddRs statusMessage="There has been an internal error when processing the request." statusSever…

Known Issues

Reckon Accounts API / SDK known issues.

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