RA: 2021 - Item price gets overridden from what I send in my payload to the item's card price.
Question: Why is my Item price gets overridden from what I send in my payload to the item's card price since installing Reckon Accounts 2021?
Answer: The issue happens when you do not sent <IsTaxInclusive> tag in your payload and Preferences Tax settings is set to Gross and Allow tax inclusive checkboc is selected.
Solution:
The steps below will help you resolved this problem. The fix covers the Sales transactions below.
- Invoice
- Sales Receipts
- Adjustment Notes
- Estimates
- Sales orders
Steps:
- Download the DLL file from here.
- Extract the file > then Copy
- Close the Reckon Accounts (if its open)
- Navigate to Reckon Accounts Installation 2021 folder and look for this DLL file (sdkqbimpl.dll)
- Rename the file and .old at the end (save the changes)
- Paste the new DLL file you have just extracted.
- Launch Reckon accounts and perform that same steps, it should now show the amount correctly.
