Payroll Premier Installation and Upgrade Guide

IMPORTANT: READ THIS FIRST

This document explains what you need to know to setup Payroll Premier. We strongly recommend you read through this document before installing to ensure that the process is as smooth as possible.


  

System Requirements

 

  • At least 1.8Ghz Intel Pentium IV (or equivalent)
  • 2GB RAM

Minimum

  • 500Mhz Pentium II (or equivalent)
  • At least 256MB RAM for a single user and at least 512MB RAM for multiple concurrent users
  • For Windows 10, 11 users: 1.2Ghz Intel Pentium III (or equivalent) and 1GB RAM
  • Microsoft Windows 10 or Windows 11 operating system. Windows 7 is no longer supported
  • 1GB of disk space (additional space required for company files)
  • At least 256-colour SVGA Video
  • Optimised for 1024x768 screen resolution
  • All online features require an internet connection. Broadband recommended

Additional Notes:

  • Windows 10 and Windows 11 must be logged in as Administrator to install and run Payroll Premier.
  • The default folder for installations of Payroll Premier is ‘C:\QPROLLVXX (XX = 32 for Payroll Premier 2023/24, 31 for Payroll Premier 2022/23).

However, if you choose to install Payroll Premier other than the default location, it must be installed in a folder other than “\Program Files” due to internal requirements of the Windows 10 and Windows 11 operating systems.

  • While Payroll Premier works on Windows 10 and Windows 11 operating systems, the system requirements for those operating systems exceed the requirements for Payroll Premier. The requirements above are what Payroll Premier requires and do not reflect what each operating system requires to run properly.
  • Payroll Premier allows payslips to be emailed to employees. Windows 10/11 users need to have Microsoft Outlook 2010, 2013 or 2016 installed. You may need to run Outlook as Administrator in Windows to use this functionality.


If you need assistance

For help with this installation, upgrading or configuring Payroll Premier for your business, you can contact a Reckon Accredited Professional Partner. To find a professional partner in your area, please click here.


Information for Existing Users of Payroll Premier


Changes for 2023/24

Payroll Premier 2023/24 includes new compliance changes including updated PAYG Tax Tables and State Payroll Tax rates.

PAYG Tax tables

Payroll Premier 2023/24 contains the updated tax tables for student-based payments. HELP and SFSS based payments use the same PAYG tax tables now due to the change to STSL (Study Training Support Loan) based tax tables. It is recommended you move all employees set to SFSS, to HELP based tables.

Super Guarantee Act Rate

Payroll Premier 2023/24 changes the default rate for compulsory superannuation paid by employers to the latest 11% from 10.5% as per the legislated change for July 1 2023. This change is made for brand new awards and employees. For awards and employees you will need to manually change the rate to 11% if applicable. This should be done before the first pay run in the new financial year to ensure the correct rate of super is calculated. The default rate within the file is changed to 11% on upgrade.

For those employees which are linked to awards, the rate change should be made in the award. This will then apply that change to all employees within the award instantly.

Payment Summaries

If you are not reporting to Single Touch Payroll and still using payment summaries, it is recommended that you print or email your payment summaries before upgrading.


Before you upgrade

Complete all tasks for your current version

Before upgrading your data file, you need to open your existing version of Payroll Premier and:

  1. Process all pays where the date falls before 1 July of the new financial year
  2. Make at least one backup of your company file(s)

If you have used the Setup Network Data Path function to move your company file from the default location, you may have memorised reports that you want to keep. Before upgrading, you must move your company file back to the default data folder.

  1. Go to the File menu and click Setup Network Data Path
  2. Browse to the default Data folder on the same machine (e.g. C:\QPRollV31\Data)
  3. Clear Use Existing Files Located at the Server Path and Click Save. You can save the company file back to the network data path after upgrading.
If you have moved your company file to a network location by following this article.
You also must read this article before upgrading.


Determine your upgrade path

Find your current Payroll Premier version in the list below and check the upgrade path. If there is a X in the row for your current version then you can upgrade directly to Payroll Premier 2023/24.

Your Current Version

 

Payroll Premier 2023/24

X

Payroll Premier 2022/23

Payroll Premier 2021/22

Payroll Premier 2021/22

Payroll Premier 2020/21

Payroll Premier 2020/21

Payroll Premier 2021/22*

Payroll Premier 2019/20

Payroll Premier 2020/21*

Payroll Premier 2018/19

Payroll Premier 2019/20*

Payroll Premier 2017/18

Payroll Premier 2018/19*

Payroll Premier 2016/17

Payroll Premier 2017/18*

Payroll Premier 2015/16

Payroll Premier 2016/17*

Payroll Premier 2014/15

Payroll Premier 2015/16*

Payroll Premier 2013/14

Payroll Premier 2014/15*

Payroll Premier 2012/13

Payroll Premier 2013/14*

Payroll Premier 2011/12

Payroll Premier 2012/13*

Payroll Premier 2010/11

Payroll Premier 2011/12*

Payroll Premier 2009/10

Payroll Premier 2010/11*

Payroll Premier 2008/09

Payroll Premier 2009/10*

*Denotes you will need to perform a setup upgrade through an intermediate version of Payroll Premier to upgrade your data file. For example:

You will need to upgrade your company file/s through each version of the Payroll Premier before you can upgrade to the latest version.


Upgrading from previous version of Payroll Premier

 

  1. Make a backup of your company file
  2. Close any applications running in the background on your PC including any anti-virus that may interfere with the installation process. Once Payroll Premier is installed you can re- enable your anti-virus software
  3. Double click Setup.exe which you downloaded from the Reckon Members Area
  4. Follow the on-screen instructions
  5. For Payroll Premier 2022/23 the default install location is C:\QPRollV31. You can choose to install Payroll Premier in any folder you like however you should avoid installing Payroll Premier in the “Program Files” and “Program Files (x86)” folder.

After Payroll Premier is installed on your PC, open the program and follow the on-screen instructions to upgrade your data file. If the upgrade wizard does not start automatically go to the Wizard menu and click Upgrade from a previous version.

Follow the onscreen instructions


Network Data Path

As part of the upgrade process, Payroll Premier places your new data file in the directory you choose under \QPRollV##\Data.

You can copy this data file along with reports and tax scales, to a network data path (see user guide for details).

You may wish to view your old data file in your previous Payroll Premier version for comparison purposes. If so make sure you use a new folder at the network data path for that version. That way you will not overwrite the contents of the old network data path folder.

 

 

After Upgrading Register Payroll Premier To register Payroll Premier:

  1. Go to the Activities menu and click Register Payroll Premier. The Register Payroll Premier Wizard opens
  2. Follow the onscreen instructions

The Wizard will guide you through the registration process.


Review information in your data file

It is important you carefully review your data file after upgrading. In particular check your:

  • Award setup
  • Super Funds list
  • Preferences/Super – Statutory Super Percentage
  • Preferences/Tax – Low-Rate Threshold

Check State Payroll Tax

The latest version of Payroll Premier contains the updated State Payroll Tax rates. You should regularly check for further state payroll tax changes in the online menu of Payroll Premier. If there has been an update for your state or territory, go to the Lists menu and click Payroll Tax Scales to manually update the State Payroll Tax rates.


EMPDUPE File Update

The term “EMPDUPE File” is the name given by the ATO for the annual PAYG report, which is to be submitted no later than 15th of August each year. However a business is able to submit the file anytime after June 30th. Please note that if you have reported via Single Touch Payroll in the 2019/20 financial year you should not submit a EMPDUPE report. If you have further questions about EMPDUPE and Single Touch Payroll please contact the ATO.

  

Uninstalling your previous version

If you wish to uninstall your previous version of Payroll Premier, follow the steps below:

 

  1. Go to the Windows Start Menu find your old Payroll Premier version and then select Uninstall Payroll Premier
  2. Follow the onscreen instructions to complete the uninstall process.


Information for new users of Payroll Premier

 

Installing your new Payroll Premier software

It’s easy to install Payroll Premier. Just follow the steps below and the onscreen instructions:

  1. Close any applications currently running on your computer, including any virus protection programs and disconnect from the internet. Virus protection programs may interfere with the installation process. After you have installed Payroll Premier you can re-enable your anti- virus software.
  2. Click Setup.exe downloaded from the Reckon Website
  3. Follow the onscreen instructions


Running Payroll Premier for the first time

Note: When installing Payroll Premier on Windows 10 or Windows 11: The default folder for the installation of Payroll Premier is C:\QPRollv## (32 for Payroll Premier 2023/24). You can choose to install Payroll Premier in any folder you like, however you should avoid installing Payroll Premier in the “Program Files” folder and the “Program Files (x86)” folder.


Register Payroll Premier

You have 21 days after installing Payroll Premier to register the program. To register Payroll Premier:

  1. Go to the Activities menu and click Register Payroll Premier
  2. Follow the onscreen instructions

The wizard will guide you through the registration process.


Getting Help

There are several ways you can learn about how to use Payroll Premier

  • Payroll Premier User Guide
    • This provides a conceptual overview of the program. It is enough to get you started with the understanding of how Payroll Premier can support your business.
  • Q-Card
    • This is a small yellow window of information that displays in the toolbar and helps you complete tasks in the window that is currently open. You can enable or disable Q-Cards from the Help menu.

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Related Articles

Installation & Upgrade Guide
Installation & Upgrade Guide
Overview - Reckon Payroll Premier Upgrade App
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