Compatibility of different network types with QuickBooks

Legacy KB ID: 367

Question

This article outlines QuickBooks compatibility with different types of networks.

Answer

QuickBooks is designed for local networks in which the computers are connected using a "hard" cable. Networked performance can drop off significantly in long-distance networked environments, especially when encryption/decryption, such as with a virtual private network (VPN), is used.

Intermittent errors experienced when wireless connections fail for a few seconds can disconnect your QuickBooks session. Similarly, connection errors in long-distance networking environment (for example, a modem interruption) can cause your QuickBooks session to disconnect.

Recommended Network Types:

  • Local Area Network (LAN): A network that connects computers in close proximity (usually within a building) with a "hard" cable.
    Compatibility: QuickBooks is designed to work with LANs.

Other Network Types:

  • Terminal Service Network: A network setup in which users run the QuickBooks program on a server computer using a "terminal session" on a remote computer.
    Compatibility: A Terminal Service Network environment is only supported for QuickBooks Enterprise Solutions and QuickBooks Premier.
  • Remote Area Network: A network that gives remote users access, using analog modems or Internet Subscriber Digital Network connections from the host computer's modem.
    Compatibility: Not recommended. QuickBooks is not designed to work with Remote Area Networks.
  • Wide Area Network (WAN): A network in which computers are connected over long distances using telephone lines and satellite communications.
    Compatibility: Not recommended. QuickBooks is not designed to work with WANs.
  • Virtual Private Network (VPN): A network in which computers are connected over long distances across the public Internet using an encrypted "tunnel".
    Compatibility: Not recommended. QuickBooks is not designed to work with VPNs.
  • Wireless Personal Area Network (WPAN): A network that allows devices that are in very close proximity to each other (approximately 10 meters) to access resources and exchange data, without the use of cables.
    Compatibility: Not Recommended. QuickBooks is not designed to work with WPANs.
  • Wireless Local Area Network (WLAN, commonly referred to as "WiFi"): a network similar to a WPAN but that allows a larger coverage area (approximately 100 meters).
    Compatibility: Not recommended. QuickBooks is not designed to work with WLANs.
  • File Transfer Protocol (FTP): use to copy files from one location to another. It is intended to move files and not open then.
    Compatibility: Not recommended. QuickBooks is not designed to work with FTPs.

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