QuickBooks crashes when printing a General Journal transaction

Legacy KB ID: 4745

Question

Why does QuickBooks crash when I try to print a General Journal transaction?

Answer

You are likely to experience this issue if you move your cursor to the next blank line.  The field becomes active and waiting for information.  When you attempt to print QuickBooks cannot handle the latest instruction while waiting for an input into the active field. 

 

Workaround

Leave the cursor at the end of the last completed line of the General Journal transaction. 

 

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