Cannot apply Tax Table Update (SP1) to all installations of 2010/11

Legacy KB ID: 3627

Question

I have multiple installations of QuickBooks 2010/11 on the one PC.  Why can I apply SP1 to only one installation?

Answer

Generally, you should be able to apply SP1 to all editions of QuickBooks 2010/11 you have installed on a PC.  Where you have difficulty applying SP1 to the second and subsequent installations, try the following solutions. 

 

Solution 1

You should apply SP1 to the various editions in the same order they were originally installed.  That is, if Premier was installed first and Enterprise second, you should apply SP1 to Premier first and to Enterprise second. 

If the problem persists continue with Solution 2.

 

Solution 2

Uninstall and reinstall the second and subsequent editions, applying SP1 before installing the next edition.

 

Detailed Instructions

After applying SP1 to one edition uninstall the second and subsequent editions.

Download, install and run the Windows Installer Cleanup Utility.  Click on this link:

·         library.reckon.com.au/library/zip/WindowsInstallerCleanUp.zip

·         Save to your Desktop, then double click to install it.  Click here for instructions to install it;

·         Go to C:\Program Files\Windows Installer Cleanup\ and click on msicuu.exe file;

·         Select Quickbooks 2010-11 and click on Remove – your first installation will now be hidden from the operating system.

Install your second edition of QuickBooks 2010/11, activate it and apply SP1;

If you have other editions to install, run the Windows Installer Cleanup Utility, install the next edition, activate it and apply SP1.  Repeat this step until all editions have been installed and patched. 

 

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