Creating a new Payroll Item in Pay Run creates a duplicate employee.

Legacy KB ID: 4437

Question

Why is a new employee created when I add a new payroll item to a pay run?  It seems that the employee that had the new item added doesn’t get paid?

Answer

A ‘ghost’ employee is created with the Employee Number of 0 and the employee on which the new pay rate item was created does not have a pay processed. 

The ghost employee does not appear on the Employee List.

Users should create new pay rate items before processing a pay run through Lists > Pay Rates > Pay Rates > New

 

Workaround

1.    Click on the Pay Run icon and the Pays Summary for all Employees will show the ghost employee as well as the original employee. 

2.    Click on Activities > Cancel Pays.  The ghost employee will disappear and will not appear again. 

3.    Process the pay for the original employee. 

a.    Add in the new pay rate and it will now accept as it was not created in this pay run. 

b.    Ensure that only this employee is paid by disabling other employees, or in Process Pays > Advanced, select only this employee.

c.    On Process Pays > Pay Dates, select the correct dates for Pay End Date and Date Paid.

 

How did we do?

Related Articles

Creating a Pay Run - Payroll App
Duplicate Pay Runs Automatically Created in Reckon One
Processing a Pay Run
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