Before you can apply this service pack, you will need to ensure that your product is activated when installing the Tax tables and/or YTD patch

Legacy KB ID: 307

Question

Why do I receive an error message - Before you can apply this service pack, you will need to ensure that your product is activated when installing the Tax table and/or YTD patch?

Answer

Ensure that your copy of QuickBooks 2008/09 is activated. This can be confirmed by the following:

  • From the Help menu, select My License Information
  • The page will display QuickBooks is Activated

If QuickBooks is not activated;

  • Open your company file or the sample file.  The default location of the sample file is:

o    Windows 7, Vista & Server 2008:  “C:\Users\Public\Documents\Intuit\ QuickBooks\Sample Company Files\QuickBooks 20xx-xx”

o    Windows 2000, XP & Server 2003:  “C:\Documents and Settings\All Users\Documents\ Intuit\QuickBooks\Sample Company Files\QuickBooks 20xx-xx”

o    QuickBooks 2007/08 and earlier:  “C:\Program Files\Intuit\QuickBooks 20xx-xx”

  • From the File menu, select Activate QuickBooks
  • Follow the on screen instructions to complete the Activation

If QuickBooks is activated and you are still experiencing this error message, follow the steps below:

  • Windows XP:
    - From the Start menu, select Run
    - Type regedit in the Open field
  • Vista:
    - From the Windows Logo, type regedit in the Start Search field
    - Press Enter on your keyboard

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Note: Modifying the Registry can affect your operating system. If you are unsure of the steps below, please contact your IT technician.

Alternatively, you can export your Registry so that if a problem does occur, you can import your original settings.

  • To Export;
    From the File menu, select Export
    Type a name in the File name field and Save in to a location on your computer (e.g Desktop)
  • To Import;
    From the File menu, select Import
    Locate the file you saved and Open

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From the Registry Editor window, locate and click on the + symbol next to the hierarchal below:

HKEY_LOCAL_MACHINE > SOFTWARE > Intuit > QuickBooksRegistration > 17.0

Highlight the folder relating to your installed QuickBooks version, i.e.:

  • QuickBooks Accounting = atom
  • QuickBooks Plus = basic
  • QuickBooks Pro = pro
  • QuickBooks Premier = superpro
  • QuickBooks Enterprise = bel
  1. From the Edit menu, click New > String Value
  2. Type LastRefreshDate and press Enter
  3. Double click on the LastRefreshDate string
  4. Enter today's date in the Value Data field as MONTH DD, YYYY (e.g July 30, 2008)
  5. Click OK
  6. Close the Registry Editor Window

Restart the installation of the Tax Table or YTD patch.

 

 


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