Transaction loses its promotional discount

Legacy KB ID: 4042

Question

Why does my item lose its promotional discounts in some transactions?

 

Answer

This problem will be experienced where an item is listed in 2 promotions, and in one of the promotions, the discount will apply when the quantity is more than 1.

 

Workaround

The problem can be avoided by processing all non-promotional items first and leaving the promotional item to last. 

 

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