When installing Service Pack 2, it does not detect a folder to install my service pack?

Legacy KB ID: 1826

Question

When installing Service Pack 2 it does not allocate any folders to place the service pack on, and when i allocate one, it comes up with this message "please select a folder, the folder you selected is invalid".

Answer

What i found was that the anti-virus, in this case was NORTON was causing a conflict


also a firewall that has been installed is causing a conflict aswell,


i got him to restart the machine and disable both programs, and it automatically allocated the right location.

How did we do?

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