Keyboard Layout Backup does not restore in 2010/11

Legacy KB ID: 3774

Question

Why don’t my PC Keyboard Layout (*.SKB) or POS Keyboard Layout backups restore in POS 2010/11?

Answer

Workaround 1

If you have access to a 2009/10 or earlier PC or POS Keyboard Layout Backups, restore it.  You will need to redo any changes made since the 2009/10 or earlier backup was originally made.

 

Workaround 2

If you have the 2009/10 or earlier database file or a backup

1.    Install 2009/10 or earlier POS onto another PC; no need to activate

2.    Restore your 2009/10 or earlier backup (or open the database file)

3.    Create a new PC Keyboard Layout or POS Keyboard Layout backup

4.    Copy the PC or POS Keyboard layout backup to your 2010/11 PC and restore it

5.    Redo any changes made since the 2009/10 backup was originally made.

 

How did we do?

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